Transform Your Customer Experience
The customer is always right
Might sound old-fashioned, but even in the post-digital revolution, it still rings true. Today’s users expect seamless, frictionless digital experiences optimized to their needs and use patterns. And the companies that are able to deliver against these user demands are the ones that win – in terms of loyalty, conversions, reputation, and revenue.
We believe that good UX is the starting point for a stronger, healthier business. That’s why we place such emphasis on creating exceptional user experiences – incorporating user feedback and analysis at every step of our process to optimize the performance of our solutions and deliver ROI for our clients. Read on to learn more:
A New Face & Heart for Your Product
While coding is the ruling element of a conventional approach, under Design Thinking, our lead is Empathy. Instead of starting with assumptions about “what the product needs to do” we start by examining “what do people want/need/feel from this product”. This discovery takes place during the Inception phase of our Methodology. We then implement this user-centered thinking as a touchstone throughout the development lifecycle. By putting the user and all stakeholders first, we help our partners create successful solutions that delight users and deliver bottom-line impact.
Our clients report that this approach breathes life into technical and project-specific objectives – making them immediate, relatable, and more easily shared within their organizations. Empathic Design can align business objectives with user needs and wants, facelift the look & feel, and transform your product to the core!
New User Interactions
Enable Voice in Your Product or Service
Consider transforming the way people use your product or service by allowing them the fastest and natural form of human communication: speech. We work with clients to develop unique voice and video skills that are specific to their business and customer needs, and empower them to connect with customers. With voice at their command, our clients have dramatically improved the usability of their products and services and the experience and engagement of their customers. Video conferencing adds an unparalleled human dimension and warmth to a technology product.
Read more about Voice & Video integration in our following Blog posts:
Data & Analytics
Insights to Boost Performance
To be competitive in today's market and be prepared for the future, the insights about your product and users provided by data are invaluable. DVmobile can help you leverage excellent 3rd-parties and machine learning to record, analyze, and present data that will help you make the right decisions.
We can also design and build custom Dashboards for you or your customers that present the data that matters and are easy to navigate.
Contact Us through the button below to talk about your data analytics needs.
Interested in our Design approach?
What if users could talk to your product?
Need analytics or dashboards?
Tell us about your challenges and ideas — we'd love to partner with you.