Virtual Scribe Service for Healthcare Providers

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Skywriter MD is a service that simplifies physician's workflow by delegating the administrative burden of the Electronic Medical Record (EMR) to virtual scribes called “skywriters”. 

DVmobile partnered with Skywriter MD to design and deploy a HIPAA-compliant, large-scale custom WebRTC video conferencing solution v2.0, including Cloud Architecture, and Enterprise iPad and Web Clients.


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Summary

WHO: Medical scribe provider.

CHALLENGE: Dependencies on 3rd party apps & a legacy platform were causing system failures, data loss, & an undesirable experience for users.

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SOLUTION: Leveraging WebRTC technology + Continuous Delivery methodology, we helped them take control over their workflow & eliminate downtime.

IMPACT: The client now has a high-performance, 100% proprietary product that can scale to millions of users or be white-labeled and customized for Enterprise clients.

PHASES:

  • Inception
  • Design
  • Development
  • CI/CD
  • Replatforming / Migration
  • Maintenance

 

Features

Simplified workflow, tailored to the different types of user personas, such as Healthcare provider, Scribe, or Admin.

Streamlined User Interface (UI) that favors legibility and cleanliness to navigate. Unified look on web or iPad.

Video conferencing & screen sharing allow providers and scribes to communicate with clarity in real time.

Instant messaging for non-urgent interactions and preventing interruptions.

Get the App / Resources

Use the links below to try the app and review Skywriter MD's site for further information.

 
 Health providers can make voice recordings of what needs to be captured, so a Virtual Scribe can transcribe that later.

Health providers can make voice recordings of what needs to be captured, so a Virtual Scribe can transcribe that later.

 Also, the transcription can be done in real time if the scribe and provider connect in a LIVE call.

Also, the transcription can be done in real time if the scribe and provider connect in a LIVE call.


Design Process

At DVmobile, we focus strongly on the initial 15% of the project - the most critical insights and decisions happen here. Understanding our Client's needs, customers and structure is the first step.

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design wireframe
design interface details

 

 

1. Understanding the the user personas and the overall project context. We mapped the existing applications' screen flows as a way to understand the User Experience in order to improve and simplify it.

 

2. Designing the interaction by reimagining the screen flows for a simpler, straight-forward User Experience that is tailored to the different user personas.

 

3. UI mockups that explain branding, colors, placement of elements and other useful information to developers.


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Technologies

  • WebRTC video conferencing
  • Native iOS / SWIFT / Objective-C iPad development
  • DVblueprint Epic
  • Test Driven Development (TDD)
  • Jenkins
  • HTML5 / CSS3
  • bootstrap 4
  • D3.js

 
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Working with the Skywriter MD team in this project to achieve tangible results that positively impacted the company and their users from is one of the best examples of what we do, and how we do it.

Contact us to know more about how DVmobile can partner with you for a solution similar to Skywriter MD.

Let's have a call.


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