IoT for Health Monitoring
DVmobile partnered with a healthcare company to transform the experience and modernize a HIPAA-compliant IoT Software-as-a-Service that leverages health data from third-party devices to provide valuable summaries to those interested in a particular individual’s status, such as family members, caregivers, or healthcare providers.
The solution included Cloud Architecture modernization and an Enterprise Web Client prepared to scale to millions of users.
WHO: Healthcare monitoring service.
CHALLENGE: Multiple third-party devices, each with their own protocols, data transfer methods, and platforms. Complicated unboxing, setup, and onboarding. Platform and products are often used by elderly or impaired users.
SOLUTION: Deep understanding of the business, the devices, the journey and customer experience (CX) to identify pain points. Clean presentation of the data through a dashboard; notification system of emails and texts with layers of urgency.
IMPACT: The user interface (UI) redesign, onboarding tutorial, and simplification of steps helped reduce the setup time by half, making the overall experience with the brand much more pleasant.
Dashboard: presents summaries of captured data in a clean and friendly manner, all in one single platform incorporating data from as many devices and brands as the user has.
Customization: the dashboard is useful for all kinds of users through customization of the depth and frequency of summaries - from elderly patients to healthcare professionals.
Healthcare IoT Ecosystem
In the diagram below, follow the flow of data from left to right, as it comes in through the devices, gateways to enter the system, the secure and robust cloud infrastructure, AI and ML for analysis and automation, and finally valuable insights and action.
- DVblueprint Epic
- Test Driven Development (TDD)
- HTML5 / CSS3
- bootstrap 4
Our experience in IoT and in Healthcare came together perfectly in this project which exemplifies what DVmobile is about: using top-level technology to improve quality of life.
Do you have an IoT project or are you in the Healthcare industry? Both? Meet with us to talk about how we can help you achieve your goals in new product development or improving an existing one.