Transforming the Relationship between Business Executives and External Software Developers   

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Imagine a meeting between a Business Executive and a new software development partner. The developer answers all the Exec's questions. They help brainstorm technical solutions to business problems. They explain the ins and outs of their process in a way that the Exec can easily understand.

  Skywriter MD is a service that delegates the administrative burden of healthcare providers.

Skywriter MD is a service that delegates the administrative burden of healthcare providers.

…Then they go off and actually deliver on the work they’ve promised. They answer the phone when the Exec calls. And they don’t walk away once the initial project is complete; they stay engaged, tweaking the product to make it more and more efficient over time.  

At DVmobile, we strive to make this “imagine...” scenario a reality for our customers.

That’s why we were delighted to hear what Tracy Rue, the CEO of Skywriter MD, had to say about our relationship in a recent interview. Here’s an excerpt of his experience working with DVmobile:


Q: Why did you start working with DVmobile?

TR: About a year ago, we set out to rebuild our platform. Our software had good core competencies, but we needed to completely redesign the functionality of the product. In the past, I hired and engaged other software development companies that created a very baseline product, and I had some bad experiences. I was often left asking, “Is the platform going to turn on today? Is it going to work? Is it going to work all day?” What sets Skywriter apart is our technology – and we just couldn’t move forward with so much uncertainty.

  "Skywriters" are virtual scribes that enter the information into EMR systems so providers can focus on their patients.

"Skywriters" are virtual scribes that enter the information into EMR systems so providers can focus on their patients.

To help us reengineer the platform, I was looking for a homegrown solution - somebody that I could communicate with, that had a methodology for developing software, implementing software, and the continued maintenance of that software. That’s why I initially chose DVmobile.

 

 

 

Q: What do you think sets DVmobile apart from previous providers you’ve worked with?

TR: From a CEO’s perspective, I like that I am able to pick up the phone and have a conversation with DVmobile that’s on my level. They speak my language, explaining their methodology in the way a CEO can understand, not from the perspective of a developer or coder.

They’re also true to their word, they move fast and they’re nimble…and when it comes to Apple App developers, they’re second to none in my opinion.

  DVmobile partnered with Skywriter MD to improve UX and modernize existing web and iPad apps.

DVmobile partnered with Skywriter MD to improve UX and modernize existing web and iPad apps.

Q: What’s the state of your product today?

TR: The impact DVmobile has had on Skywriter’s business is not insignificant. DVmobile completely redesigned our platform. They eliminated some 3rd party dependencies and made our software 100% Skywriter proprietary. They also provide ongoing maintenance. Not maintenance in terms of keeping the software going, but rather adding and subtracting things to make it a little bigger, better, and faster every single month. They’re able to push out new updates in a fraction of the time, so we can even do a fix in the middle of the day without disrupting our service.

  Tracy Rue, CEO of Skywriter MD.

Tracy Rue, CEO of Skywriter MD.

Today, we feel confident that we can extend our software to existing and new clients without having to worry about scalability or stability. I know that no matter how many users we put on our platform, our software is going to work.

Q: What do you envision for the future?

TR: We’re currently in a rapid growth phase that would have been impossible without the stable, scalable product that DVmobile helped us develop.


DVmobile is fluent in Business & Technology.  This is just one example of how DVmobile is transforming the relationships that Business Executives and organizations have with their external software developers into ones that are more empathic, more efficient and more successful.

To learn more about DVmobile’s work with Skywriter MD, check our out case example and video or contact us directly to see how we can partner with your company. For more information about Skywriter MD, click here.

 

 

Watch the full interview:

 

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Opportunities for Accessible IoT

 
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This Thursday, we celebrate Global Accessibility Awareness Day (GAAD). GAAD was started seven years ago to encourage developers, inventors, and businesses to adhere to the notion of “technology as the great equalizer” by thinking about how their services and products can best serve people with different disabilities.

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The World Health Organization (WHO) estimates that more than 1 billion people globally need one or more assistive products. With the global elderly and disabled assistive devices market expected to surpass $26 billion by 2024, developing accessible IoT technologies is another way for companies to do well by doing good.

Opportunities for Accessible IoT

Image recognition, voice and touch control, and NLP are making our smart devices even smarter. And when they’re engineered to be accessible, they can significantly enrich the lives of people with disabilities – giving them greater independence and dignity.

For example:

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  • Amazon’s Echo gives blind and mobility-challenged people more control over their environments – allowing them to activate smart home devices, turn on music, and even make purchases online with voice control.

  • Philips’ HUE Light Bulb can be set up to help people with cognitive impairments navigate through the house or remind them about things they still need to do.

  • Nortek’s 2Gig home security devices help people with disabilities lock their doors, turn on their alarms, and even communicate with a live representative in case of emergency – all with the touch of a finger.

These products weren’t created specifically for people with disabilities, but they greatly benefit from their development.

IoT Accessibility Challenges

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While there is tremendous opportunity, implementing accessibility standards within IoT solutions is very complicated. That’s because there is no universal set of accessibility standards for IoT. Mobile accessibility is different from web accessibility, which is different from kiosk accessibility. And IoT, which integrates a tangible product with an accompanying app, website and/or web service, faces even more complex challenges.  With IoT developers have to consider both the physical and web/mobile/kiosk requirements necessary to create solutions that are accessible for all people across multiple interfaces.

DVmobile is working with our partners to understand the unique challenges of developing accessible IoT, SaaS/PaaS/PDaaS, and mobile solutions. For example, we’re well connected with the Blind Institute of Technology, the leaders in educating companies on how to hire and cultivate success for the visually impaired. While we don’t have all the answers around IoT accessibility, we know that integration and collaboration with the communities most affected by accessibility challenges is a good place to start.

To learn more about how DVmobile works to build accessible solutions for our clients, connect with us:


 
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Lauren Kenney

Digital Alchemist at DVmobile, hot salsa lover, and automation expert.

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Google Cloud Healthcare API – What Google-Enabled Machine Learning Could Mean for Patient Care

Google Cloud Healthcare API

At the recent HIMSS18 conference, Google unveiled its new cloud healthcare API. This tool will help healthcare providers and healthtech companies collect and manage various types of medical data – including EHR data, administrative reporting data, and imaging data – via the cloud and is purportedly designed to address the significant interoperability challenges in healthcare data. 

 
  HIMSS Global Conference & Exhibition is the industry's largest health information and technology educational program and exhibition center.

HIMSS Global Conference & Exhibition is the industry's largest health information and technology educational program and exhibition center.

 

Google Cloud, not unlike other public cloud providers, is finding ways to differentiate in the competitive cloud market. Google is betting that, if healthcare data can be aggregated and easily accessible, companies will be better able to leverage this data to launch new analytics and machine learning projects. The upside is that this capability will open the door to identifying new trends, patterns, and insights that could significantly improve patient care and patient outcomes.

Interoperability is expected to pose a continued challenge throughout 2018 (and beyond) - Google’s healthcare API may help enable a more seamless healthcare data exchange.

“Our goal with the Cloud Healthcare API is to help transform the healthcare industry through the use of cloud technologies and machine learning. Healthcare is increasingly moving to the cloud, and the adoption of machine learning will allow the industry to unlock insights that can lead to significant clinical improvements for patients.”
– Google

What kinds of improvements to patient care is Google referring to? Here are just a few examples of machine learning projects impacting patient care:

  1. Google already has developed a machine learning algorithm to identify cancerous tumors on mammograms.

  2. Stanford researchers have trained a deep learning algorithm to identify skin cancer.

  3. A deep machine-learning algorithm has been proven to help diagnose diabetic retinopathy in retinal images.

Machine Learning is helping diagnose patients.

DVmobile has deep expertise in the healthcare market – developing healthcare solutions for the cloud and partnering with industry leaders to keep pace with healthcare industry standards (including those around data). For more information about how we can help your organization contact us through the button below, or read more on our Healthcare Industry portal.

  Healthcare Industry portal

Healthcare Industry portal

 

 
Kris Soden blog author

Kris Soden

SAFe SPC4 certified consultant, proud dad, and former CU Buffs lineman.

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21 CFR Part 11 Meets the Cloud

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Healthcare technology has celebrated major advancement over the last 20 years. From needle-free injection technology to laparoscopic surgery to bionic limbs, technology has advanced medicine in new and exciting ways.

While much of the technology has changed over the past two decades, one thing has remained the same: 21 CFR Part 11. 21 Code of Federal Regulations (CFR) Part 11 is the FDA’s law for how regulated drug makers, medical device manufacturers, biotech companies, and others must treat electronic records and electronic signatures. And since 1997, FDA-regulated companies have struggled to remain compliant with 21 CFR Part 11, as they advance their technology capabilities and electronic processes to remain competitive and cutting-edge.

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Now, as technology embarks on its newest frontier — Cloud-based solutions and infrastructure — FDA-regulated companies will be forced to reconsider validation, security and output from the Cloud that will stand up to the rigor of regulators.  While software solutions can provide essential validation, workflow, and archiving services, this is far from a complete picture. Drug and healthcare device companies will have to again adjust their thinking to keep up with emerging technology.

 
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DVmobile is a trusted partner for healthcare organizations and has deep experience helping companies develop HIPAA-compliant SaaS, PaaS and Cloud-based solutions that take into account 21 CFR Part 11. To learn more about how we do it, contact us.


 
jamie murphy blog author

Jamie Murphy

Marketing Strategist, busy mama & blogger extraordinaire

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